Auralis™ Terms & Conditions

General Information

This website is operated by Auralis™. Throughout the site, the terms “we,” “us,” and “our” refer to Auralis™.

By accessing this website, browsing our products, or placing an order, you agree to be bound by these Terms & Conditions.

If you do not agree with these terms, please do not use this website or purchase from us.

Contact Information

Email:
supportauralis@gmail.com

Eligibility

By using this website, you confirm that you are at least 18 years old, or that you have permission from a parent or legal guardian.

Products & Pricing

All prices displayed on this website are listed in USD ($), unless otherwise stated.

We reserve the right to:

• Change prices at any time without notice

• Correct pricing errors or inaccuracies

• Modify or discontinue products without notice

• Cancel orders affected by pricing, technical, or listing errors

We do our best to display product information, images, and descriptions accurately. However, slight differences in color, packaging, or appearance may occur due to screen settings, product updates, or manufacturing variations.

Payment

We accept secure payment methods available at checkout, including major credit cards and supported payment providers.

All payments are processed securely at the time of purchase.

Auralis™ does not store your full payment information.

Order Acceptance

We reserve the right to refuse, limit, or cancel any order at our discretion.

This may include, but is not limited to:

• Suspected fraud or unauthorized activity

• Incorrect pricing or product information

• Payment verification issues

• Abuse of promotions, discounts, or refund policies

• Orders that cannot be fulfilled due to stock or technical issues

If your order is canceled after payment has been processed, a refund will be issued to the original payment method.

Shipping

Estimated delivery times are provided for convenience only and are not guaranteed.

Auralis™ is not responsible for delays caused by:

• Shipping carriers

• Weather conditions

• Customs processing

• Lost or stolen packages after confirmed delivery

• Incorrect shipping information provided by the customer

• Other circumstances beyond our control

Customers are responsible for providing accurate shipping information at checkout.

Customers may also be responsible for any customs duties, taxes, or import fees required by their country, state, or local authority.

Returns & Refunds

Please refer to our Refund Policy for full details regarding returns, refunds, and eligibility requirements.

Our refund policy explains how our 30-Day Risk-Free Guarantee works, including how to request a refund and what conditions apply.

Intellectual Property

All content on this website — including but not limited to:

• Logos

• Branding

• Product images

• Videos

• Graphics

• Text

• Product descriptions

• Website design

is the property of Auralis™ or its content providers and may not be copied, reproduced, distributed, modified, or used without prior written permission.

Unauthorized use may violate copyright, trademark, and other applicable laws.

Product Disclaimer

Auralis™ products are designed for comfort, relaxation, and cooling relief.

Our migraine relief mask may help provide a cooling and soothing sensation for the head, eyes, and face. However, individual experiences may vary.

Auralis™ products are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease, migraine condition, headache disorder, or medical condition.

The information on this website is for general informational purposes only and should not be considered medical advice.

If you suffer from chronic migraines, severe headaches, eye conditions, skin sensitivities, or any medical concern, please consult a qualified healthcare professional before using the product.

Discontinue use if you experience discomfort, irritation, numbness, pain, or any unusual reaction.

Use of our products is at your own discretion and risk.

Limitation of Liability

To the fullest extent permitted by applicable law, Auralis™ shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or misuse of our products or website.

This includes, but is not limited to:

• Loss of profits

• Loss of revenue

• Loss of data

• Personal dissatisfaction

• Service interruptions or delays

• Product misuse

• Delayed shipping or delivery issues outside our control

Our total liability shall never exceed the amount paid for the purchased product.

User Responsibility

You agree to provide current, complete, and accurate billing, payment, and shipping information.

Auralis™ is not responsible for issues caused by inaccurate, incomplete, or outdated information submitted during checkout.

You are responsible for using the product according to any instructions, warnings, or care guidelines provided.

Chargebacks & Payment Disputes

If you experience any issue with your order, we encourage you to contact us first at:

supportauralis@gmail.com

before initiating a chargeback or payment dispute.

We reserve the right to dispute fraudulent, abusive, or unjustified chargebacks and may provide relevant order, delivery, and communication information to payment processors when necessary.

Privacy

Please review our Privacy Policy for information regarding how we collect, use, and protect your personal information.

Changes to These Terms

We reserve the right to update, modify, or replace these Terms & Conditions at any time without prior notice.

Changes become effective immediately once posted on this website.

It is your responsibility to review these terms periodically.

Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with applicable laws and regulations, unless otherwise required by local consumer protection laws.

Contact

For questions regarding these Terms & Conditions, please contact:

supportauralis@gmail.com