Legal notice

Auralis™ Terms and Conditions

General Information

This website is operated by Auralis™. Throughout the site, the terms “we,” “us,” and “our” refer to Auralis™.

By accessing this website and placing an order, you agree to be bound by these Terms and Conditions.

Contact Information

Email: 

supportauralis@gmail.com

Eligibility

By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.

Products & Pricing

All prices displayed on this website are listed in USD unless otherwise stated.

We reserve the right to:

Change prices at any time without notice
Correct pricing errors or inaccuracies
Modify or discontinue products without notice
Cancel orders affected by pricing or technical errors

We do our best to display product images, descriptions, and details accurately. However, slight differences in color, packaging, fit, or appearance may occur due to screen settings, product updates, or manufacturing variations.

Payment

We accept secure payment methods available at checkout, including major credit cards and other supported payment providers.

All payments are processed securely at the time of purchase.

Auralis™ does not store your payment information.

Order Acceptance

We reserve the right to refuse, limit, or cancel any order at our discretion, including but not limited to:

Suspected fraud or unauthorized transactions
Errors in pricing or product information
Payment authorization issues
Abuse of promotions or refund policies

If your order is canceled after payment has been processed, a full refund will be issued to the original payment method.

Shipping

Delivery times are estimated and may vary depending on destination, customs processing, carrier delays, or other external factors.

Auralis™ is not responsible for shipping delays caused by:

Shipping carriers
Customs
Weather conditions
Incorrect shipping information provided by the customer
Circumstances beyond our control

Customers are responsible for any customs duties, taxes, or import fees required by their country or state.

Returns & Refunds

Please refer to our Refund Policy for detailed information regarding refunds, returns, and eligibility requirements.

Intellectual Property

All content on this website, including but not limited to:

Logos
Branding
Images
Videos
Graphics
Product descriptions
Website design
Text and content

is the exclusive property of Auralis™ and may not be copied, reproduced, distributed, modified, or used without prior written permission.

Unauthorized use may violate copyright, trademark, and other applicable laws.

Limitation of Liability

To the fullest extent permitted by law, Auralis™ shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or misuse of our products or website.

This includes, but is not limited to:

Loss of profits
Loss of revenue
Loss of data
Personal dissatisfaction
Delays or interruptions in service
Product misuse
Skin irritation, discomfort, or reactions caused by improper use

Our total liability shall never exceed the amount paid for the purchased product.

Product Disclaimer

Auralis™ products are intended for comfort, relaxation, cooling relief, and general wellness purposes only.

Individual results and experiences may vary.

Our migraine relief mask may help provide a cooling and soothing sensation around the head, eyes, and face, but we do not guarantee specific results or medical outcomes.

Auralis™ products are not medical devices and are not intended to diagnose, treat, cure, or prevent migraines, headaches, diseases, or any medical condition.

The information on this website is for general informational purposes only and should not be considered medical advice.

If you suffer from chronic migraines, severe headaches, eye conditions, skin sensitivity, or any medical concern, please consult a qualified healthcare professional before using the product.

Discontinue use if you experience discomfort, irritation, numbness, pain, or any unusual reaction.

Use of our products is at your own discretion and risk.

User Responsibility

You agree to provide accurate, current, and complete purchase and account information.

Auralis™ is not responsible for issues resulting from incorrect billing, payment, or shipping information submitted by the customer.

You are responsible for using the product according to any instructions, warnings, or care guidelines provided.

Chargebacks & Payment Disputes

If you experience any issue with your order, we kindly ask that you contact our support team first at:

supportauralis@gmail.com

before initiating a chargeback or payment dispute.

Auralis™ reserves the right to dispute fraudulent, abusive, or unjustified chargebacks and may provide relevant evidence to payment processors.

Privacy

Please review our Privacy Policy for information regarding how we collect, use, and protect your personal information.

Changes to These Terms

We reserve the right to update, modify, or replace these Terms and Conditions at any time without prior notice.

Changes become effective immediately upon being posted on this website.

Governing Law

These Terms and Conditions shall be governed and interpreted in accordance with applicable laws and regulations of the United States, unless otherwise required by local consumer protection laws.

Contact

For any questions regarding these Terms and Conditions, please contact:

supportauralis@gmail.com